When all else fails, and for the rare individual that doesn’t want to go that route or maybe is hesitant to give out an email or phone number, have one of those antique, above mentioned paper receipt pads available. Teach your clerks (if they have the aptitude to learn it) how to send a receipt to an email address or cell phone, and maybe even put up a sign indicating that Square DOES have the ability for the merchant to reprint a receipt if necessary. On Square’s own site they show that they have what you need for your sales counter – and it includes a PRINTER Note the PRINTER!īut apparently some merchants don’t feel that a printer is necessary. The big deal is that brick and mortar businesses are switching to Square to save money and add some convenience. If you are going to charge my credit card you are going to give me SOMETHING that I can reconcile my statement with. Have one of those handy booklets they still sell at OfficeMax, Staples and even Walmart for when the power is out, the machine’s out of paper, whatever. This point is non-negotiable, don’t insult your own intelligence by opening your mouth to refute it: A customer is entitled to a receipt for their purchase – bar none. The problem comes about when no receipt is offered for the sale.īefore telling me about technological issues in doing so under some circumstances let me give you the advantage of 3 words: “Pen and paper”. Personally I think it’s awesome that sales people in the field can plug a device like this into a smartphone and take credit card payments at very competitive and reasonable rates. The only reason we are having this discussion is because I am a bit anal about getting receipts so I can reconcile our credit card statements, and with the advent of Square ( ) payment processing, there are issues. Avoiding Credit Card Fraud And Error Requires Diligence Even Brick & Mortar Stores Using Square
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |